Privacy Policy

1. Platform Overview & Scope

GharWala operates the website https://www.gharwala.online, an online real estate discovery platform focused on property listings across Ranchi, Jharkhand. This Privacy Policy outlines our practices concerning the collection, storage, use, and disclosure of information when you interact with our website, submit property listings, or send buyer/tenant inquiries.

2. Information We Collect

We may collect information directly from you when you use our services:

• Inquiry & Contact Information: Name, 10-digit mobile phone number, email address, and property preferences submitted via property contact forms or WhatsApp links.
• Property Poster & Dealer Information: Name, contact phone numbers, business name, property address, pricing, ownership status, and property photographs submitted through our Post Property forms or Dealer Portal.
• Browser & Usage Data: Anonymized usage data such as pages visited, search criteria, device type, and referral URLs collected via Google Analytics 4 (GA4) to improve website performance and user experience.

3. How We Use Your Information

The information collected is used for specific, transparent purposes:

• To connect interested property buyers and tenants directly with property owners, builders, or listed dealers.
• To display approved property listings, specifications, and contact details to potential buyers and tenants.
• To respond to user inquiries, customer support requests, and scheduling of property visits.
• To maintain website security, prevent fraudulent duplicate submissions, and ensure quality standards.

4. Cookies & Local Browser Storage

GharWala uses browser local storage and minimal session cookies to store your client-side preferences, such as your saved properties shortlist and property comparison selections. These preferences remain on your local device and are not shared with third-party advertising networks.

5. Data Sharing & Protection

We do not sell, rent, or lease your personal information to third-party telemarketers or external commercial databases. When you submit an inquiry regarding a specific property, your contact details are shared exclusively with the owner, builder, or partner dealer representing that specific listing so they may respond to your inquiry.

6. Third-Party Links & WhatsApp Interactions

Our website provides direct links to external services such as WhatsApp (wa.me) and social media channels. When you click these links, your interaction is governed by the respective third party's privacy policy and terms. We encourage you to review their policies.